Overview of the situation
Needed to digitise a paper-based compliance process.
The problem you faced
Hard to track, report, and audit key information.
What caused the problem
Processes grew organically, creating inconsistency.
Impact of the problem
High audit risk and inefficiencies.
Cost of the opportunity
Resource drain and governance concerns.
The plan Green Gorilla Apps proposed
Ran design workshops with users to shape a simple and flexible tool.
Results that followed
Quick adoption and scalable use across services.
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